Tuesday, March 20, 2012

Software development Life Cycle-Benefiting through Integration

The technologically enabled business world has created a demanding customer and an equally challenging situation for the information technology enterprises. The aggressively competitive world looks forward to meet the business challenges with the newer technological innovations and custom build software applications. With business houses and corporate sectors being techno savvy, software applications and its development has become an essential part of today’s business.

The IT professionals who are entrusted with the development of customized software applications need to have a clear understanding of the Software development Lifecycle to produce bug free applications. SDLC can be defined as the structure, which defines the numerous activities required for the development of software. The process includes Initiation, Planning, Implementation Testing, documentation and project deployment. The complexities of activities throughout the developmental phases are eased out with a standardized structure and process, making it feasible to meet the strategic goals and objectives.

The SDLC can follow either traditional waterfall, iterative or an agile development methodology. However, its conceptualized model has a flexible and configurable workflow, permitting the users to customize it. With the software development so much in demand, a number of IT companies have entered to provide SDLC solutions The primary objective of the leaders in the field is to ensure delivery of high quality software to its clients, provide necessary management controls and reporting techniques while maximizing productivity.   

Advanced technological innovations has paved way for achieving maximum benefits from the software development process through integration tools. Ideally four kinds of tools need to integrated to the SDLC process. Of these requirements management is the first that needs to be integrated at the start of a development lifecycle process. Further, the other tools that needs to be included for a projects successful completion Test Management, issues management, configuration management, Risk Management, Release Management.

Though some of these tools are in-built, to integrate from external locations and the ecosystem requires Point-to-point Integrated Multi Vendor Tool, Single Vendor Integrated ALM Tool or a multi-vendor Best of Breed Integrated ALM Tools. The best of the breed multi-vendor tools are generally integrated for the same function and includes Eclipse Integration, Subversion Integration, and TFS Integration. Also referred to as application lifecycle management solutions, the software development lifecycle gains its strength from the proven framework of uniform methods, designs and operations, increased productivity, communication and information exchange facilities and web-based team collaboration.


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Wednesday, March 14, 2012

Visual Reports – Key for a Well managed IT Service Organization

An organization needs to focus on all the process areas of IT Service Management to establish a reputation and this can be best achieved by using visual reports. Well-managed IT service organizations can still convey improved IT services and also accomplish the objectives of the enterprise by reducing the risks and increasing returns. The quality of the service operations, service delivery, distribution of IT assets etc., in the organizations can be assessed with the help of graphical and non-graphical reports. A proficient ITSM solution allows the creation of an extensive range of real-time reports for each ITSM process area with completely accurate data. With reports, there are a number of advantages that include, quick decision-making processes, Better organizational control on IT services, Improved problem- solving capabilities across the organization, Creation of fresh evidences for the backing of a decision, Establishing a competitive advantage, Automation of managerial procedures, to name a few.

An efficient ITSM solution needs to incorporate a SRM element that facilitates an IT service request to be consistently presented, routed, accepted, monitored, and delivered. Service request management is the process of managing a service request from submission through delivery, and it should also include pre-defined reports that enable organizations to manage progress. In the case of incident management reporting, restoring the normal service operations that follow an incident is what is required from an incident management solution. Essentially, the solution needs to facilitate Incident detection and reporting, incident classification, Investigation and diagnosis, resolution and recovery, Incident closure and Incident ownership.

Problems can be recognized from a single significant incident, representing an error with an unknown cause, but with an important impact. Resolving the cause of incidents is the main aim of a Problem Management solution, and it also looks at minimizing the contrary impact of incidents and problems on the business. A well-managed IT services organization must implement proactive processes that identify and work out problems even before incidents arise. A good change management process solution too can reduce the adverse impact of necessary changes on system integrity, security, and SLAs. It should also co-ordinate and plan changes in order to offer a secure development surrounding and make the most of the productivity of the people concerned in the planning and execution of changes.

A single consistent reporting framework should have the capacity to coalesce data from all sources, including business operational systems and other forms of business knowledge to ensure a meaningful and easy- to-understand report for any aspect of Software as a Service ITSM.


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Thursday, March 8, 2012

Software development Life Cycle-Benefiting through Integration

The technologically enabled business world has created a demanding customer and an equally challenging situation for the information technology enterprises. The aggressively competitive world looks forward to meet the business challenges with the newer technological innovations and custom build software applications. With business houses and corporate sectors being techno savvy, software applications and its development has become an essential part of today’s business.

The IT professionals who are entrusted with the development of customized software applications need to have a clear understanding of the Software development Lifecycle to produce bug free applications. SDLC can be defined as the structure, which defines the numerous activities required for the development of software. The process includes Initiation, Planning, Implementation Testing, documentation and project deployment. The complexities of activities throughout the developmental phases are eased out with a standardized structure and process, making it feasible to meet the strategic goals and objectives.

The SDLC can follow either traditional waterfall, iterative or an agile development methodology. However, its conceptualized model has a flexible and configurable workflow, permitting the users to customize it. With the software development so much in demand, a number of IT companies have entered to provide SDLC solutions The primary objective of the leaders in the field is to ensure delivery of high quality software to its clients, provide necessary management controls and reporting techniques while maximizing productivity.   

Advanced technological innovations has paved way for achieving maximum benefits from the software development process through integration tools. Ideally four kinds of tools need to integrated to the SDLC process. Of these requirements management is the first that needs to be integrated at the start of a development lifecycle process. Further, the other tools that needs to be included for a projects successful completion Test Management, issues management, configuration management, Risk Management, Release Management.

Though some of these tools are in-built, to integrate from external locations and the ecosystem requires Point-to-point Integrated Multi Vendor Tool, Single Vendor Integrated ALM Tool or a multi-vendor Best of Breed Integrated ALM Tools. The best of the breed multi-vendor tools are generally integrated for the same function and includes Eclipse Integration, Subversion Integration, and TFS Integration. Also referred to as application lifecycle management solutions, the software development lifecycle gains its strength from the proven framework of uniform methods, designs and operations, increased productivity, communication and information exchange facilities and web-based team collaboration.


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Tuesday, February 28, 2012

Understanding the Significance of Requirements Management

Requirements Management plays a significant role in ultimate success of the project in a distributed software and systems development project. And for an efficient and optimal management of Requirements, a fully functional Requirements Management tool is not just a necessity, it is highly critical. Collaboration and reusability are considered to be the two main aspects of requirements management, which can help considerably in a distributed environment.

Managing Requirements with a collaborative approach
 Collaboration and integration tools among diverse groups or roles working across various geographic locations have become essential for existing software development life cycle practices. It is the basis for working together to share information and to finish tasks. Among the different phases of software development lifecycle, the Requirement Management phase demands better collaboration, due to the fact that a number of distributed stakeholders need to be involved in creating, reviewing and approving Requirements. For distributed teams, an optimized requirements tool should provide for Collaborative Knowledge Management Infrastructure. It should preferably be a distinct web-based application that can envelop all the features required for all asynchronous collaborations. With such a tool, users are allowed to gain access to Requirements Management solutions even from remote locations and facilitate collaboration across geographically dispersed teams. Web based software ensures better TCO (Total Cost of Ownership) which can be quite low as compared to a similar client-server software with a light web interface that offers a relatively small subset of functionality. With a good proactive and reactive impact analysis, the impact of changes is forwarded to stakeholders automatically to ensure synchronization and address corrective actions so that problems are addressed early to minimize cost of changes at the end of the lifecycle.

Requirements Reusability
 In any organization well written and implemented Requirements have a great value. By reusing these Requirements assets, projects can cut down overall development time and enhance quality. Requirements reusability allows users to use well defined, reviewed and approved Requirements from one scenario to another. The situations may differ in terms of different projects, different customers, different products or even different releases of the same product. Cloning of one or more requirements and Reusing Requirements across various Organizational units like Projects for Views and Traceability are some of the tools used to manage reusability.

An ideal requirements management tool promotes Collaboration and Reusability for a Requirements Management group consisting of stakeholders from diverse disciplines.

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Wednesday, February 22, 2012

Rendering Promising Performances with the IT Help Desk Software

The purpose of the IT help desk software is to facilitate customers to submit requests and report incidents. It helps the customers to communicate with the IT administrators for finding resolutions. The software should provide automated processes that help in identifying the issues and finding the resolutions accurately without any delays. It should help the customers to submit tickets without any complications and forward the tickets with the updated status to the IT administrators for resolving the issues effectively without any possibilities of recurrence.

The IT help desk software should have the capability to support multiple processes and facilitate the execution of several workflows within a single interface. A flexible IT help desk process facilitates the designers to make changes promptly without any issues. It facilitates the execution of multiple tasks that are all related to one particular ticket. It should provide the facility of calculating and estimating the service level agreements easily and automatically. It should provide a dashboard for viewing the performance of the helpdesk in real-time. It should provide solutions that can easily integrate with the other processes and help in building an efficient and productive management process.

The development of ideal IT help desk software is dependent on the application lifecycle management platform that is responsible for the entire development cycle with enhanced collaboration and traceability capabilities. The ALM process has to capture the requirements of your business accurately and track the progress of the entire process. It should provide real-time updates so that critical business decisions can be implemented and changes can be adopted without any hassles.

The application lifecycle management process should deploy responsible test management practices such as maintaining the inventory of test items, planning on how, why, where and when to perform tests, running the tests, analyzing the reporting the test results, measuring and tracking the quality of the end product. The application lifecycle management process also includes tools for issues management and risk management. It ensures that all issues are captured efficiently, tracked, prioritized and effectively resolved. Similarly it monitors and assesses the risks to understand their impacts.

The application lifecycle management process plans the deployment of the software with the help of a competent release management process. It designs and deploys processes for distribution and installation of changes to IT systems. It provides a secured operations environment free from any disturbances or interferences. It provides proficient project management capabilities with integrated, automated and customized solutions for the development of deserving IT help desk software.


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Wednesday, February 15, 2012

Multi-Tool Integration- An Imperative for your ALM Ecosystem

Managing software development projects a number of functionally, geographically and technologically distributed is a difficult task. It is always a cumbersome process to control and manage information creation and flow when multiple groups at different locations using different tools are involved without a process.
Integration without a process and process without automation is always bound to result in a failure.
Unconnected tools often result in manually consolidating different change requests in different tools. This tends to be tedious, error prone and is very rarely done in a reliable manner. With a lack of process across tools, there is almost always no integration and synchronization with each other. And this also results in all the information being locked in an individual tool, specially used by one particular group. To avoid all these problems, the best solution is to define, implement, automate and enforce processes using state of the art process automation tools.
Advantages of a Multi-Tool Integration
An Integration bus technology allows a multi-tool integration in bus architecture. It also offers a significant savings in integration effort. With an integration tool, there is always a two way synchronization between two tools, and this keeps all the information up-to-date in both the tools. Synchronization of data is just the starting point of any meaningful integration. A bigger value is gained by synchronization of the relations among these data, and this way there is not just a synchronization of data but there is also a synchronization of all the relations among the data.  
Process Enabling Integrated Tools
Process enabling a myriad of tools that do not have a built-in process engine can be difficult. This may have been an impossible feat earlier but with integration bus technology there is fruitful and interesting integrations within a single framework. An integration bus technology enables the ability to map between objects in the integration bus and the external tools, including attributes, methods and policies. The technology also has to have the ability to create processes for different workflows and also allow it to be friendly work with tools running anywhere and on any technology platform.
Invest in the right solution helps in creating a bridge between various tools used by both Development and IT groups. It helps customers in standalone function specific tools such as Service Requirements Management or Issues Management with the built in process capabilities as well as with its Omnibus Integration bus to integrate various third party tools both in ALM and IT Service Management Solution.
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Thursday, February 9, 2012

Enterprise application integration Development

Enterprise application integration has always been a challenge, and with the surfacing of new technologies for hosting infrastructure, platform and software across locations integration has become even more demanding and complex. Business needs are constantly changing and the traditional application integration methods do not meet arising challenges, thereby bringing out threats to the agility of an organization. When done correctly, with the right choice of technology, application integration can deliver immeasurable strategic and technical value.

Successful Implementation
The primary step towards a successful implementation is the defining of goals. It is imperative for stakeholders to understand the business drivers for integrating applications and get information under management. It is also necessary for the stakeholders to know about the accessible applications and services under management, the core business processes and their dependencies, their integration scenarios like Application-to-Application, Business-to-Business, and Cloud based applications. The next important step is to define high level objectives, the requirements management that tackle organization's actual near-term, midterm, and long-term integration needs and road map for the features and functions to be deployed.

Selecting the right integration Technology
The next crucial step once you have set your goals, is selecting the right integration technology. It is of large importance to choose integration tools that provides a one-stop solution for all the required integration needs and offers a quick and effortless deployment alternative. It should require minimal IT support and also offers enhanced flexibility while supporting functional reusability. The chosen technology must have self-regulating change management system and also deliver interoperability. It must also meet the requirements for enterprise class security and supports multiple versions for the same tool or application.

It is possible to create a successful and customized tools ecosystem with standardized SOA based tools specific omnibus adapters. These tools can be from any vendor or any legacy data or any custom homegrown application development and IT tools. Choosing the right integration technology in software development life cycle
 has advantages that are not typically found in the vendor specific point tools or even a suite of tools.

It has become extremely important to leverage more ROI out of existing infrastructure and applications and organizations are continually challenged with finding out ways to do so. An effective application strategy is imperative to overcoming this challenge. Opt the right integration technology and adhere to the best practices to ascertain an agile, reliable and scalable platform that is prepared to extend the life of existing applications and be ready to meet the future application development demands.

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